Return Policy

We do not sell alcohol. We provide the Service, which allows licensed alcohol retailers to market and sell alcohol directly to potential buyers. The retailer has the final say on each order.

DO NOT ACCEPT AN ORDER WITHOUT CHECKING IT. IF YOU ACCEPT AN ORDER WHEN DELIVERED, THEN THE ORDER IS DEEMED TO BE CORRECT.

Once a product is delivered and accepted, you may not exchange it or return it. If you order a product by accident, we will charge you the greater of $20 or a 20% restocking fee to send it back with the driver before the driver leaves.

If a product arrives broken or out of date, the retailer will refund, return or adjust your order in the retailer’s sole discretion.